Small Business

Small Business Training

BDA Learning brings the power of corporate training to the heart of the American Dream—small businesses. In a world where professional development is often reserved for large corporations, we make high-quality, practical learning accessible to entrepreneurs, growing teams, and local organizations.

CX for Small Business

As customer experience is at the heart of business success, we bridge the gap by delivering adaptable, results-driven training solutions that help small businesses thrive, compete, and grow with confidence.

Culture and Change Strategies

Happy employees create happy, loyal customers—and it all starts with culture. We help you define your culture, mission, and vision, then guide you through change strategies that engage employees and strengthen your business from the inside out.

What to expect

  • We will get to know you and your business:

    • Your culture

    • What’s working (and not)

    • Goals and future aspirations

    • Expectations for your customer experience

    • Onboarding process for new employees

  • A customized plan will be developed for your business based on what we learned during the consultation.

    We will meet to discuss and determine the best plan of action to help you achieve your goals.

  • Our flexible schedule allows us to implement the agreed plan of action when it works best for your business.

  • You set goals and executed the plan—now evaluate your success against your milestones.